Good to Know

All holiday information at a glance
  • On your day of arrival, your room will be available from 3pm and must be vacated by 11am on the day of departure. We are happy to try and accommodate your requests. However, the booking of certain room numbers or floors cannot be guaranteed.

  • The 3/4 gourmet board begins at 2pm on the day of arrival and ends at 11am on the day of departure.
  • When booking with breakfast only, the rates is reduced by € 15. The afternoon buffet is a service of the house. We offer no credit for non-participation.

  • Extra beds in rooms with living area are available on request.
  • The price differences are due to the different location, size, and amenities of the rooms or suites.
  • For the sake of a restful sleep sake, we do not offer Wifi in the rooms. Guests can access the Internet for free via cable and access code.
  • For Weekends and short stays up to three nights, we reserve the right to leave the room type open for the reservation and to charge the rates for Season A. For one or two nights, Friday to Sunday or Saturday to Monday, Season C applies.
  • The charge for use of the spa facilities on the day of departure up to 6pm is € 27 per person incl. afternoon buffet. Beach bag, bathrobe and bath and sauna towels are available in the room for the duration of your stay.
  • Dogs (up to poodle size) are allowed only by prior arrangement. They are not permitted in the dining and recreation rooms and health club facilities. Depending on the size, charges of € 12 to € 20 apply, not including food. Please note in dogs are not allowed in certain rooms.

  • If rates in your booking confirmation prices differ from the price list, the prices on the current hotel price list apply.
  • Cancellations - unpleasant for both sides. We recommend payment of a trip cancellation fee, since short-term cancellation of the room or cases of late arrival or early departure will be subject to recovery of the loss. With your payment of a flat fee of € 12 per person for bookings of four nights and € 3 per person/day from five nights, we will not charge the empty bed fee for a cancellation in case of illness.
  • Underground parking space
    The charge for underground parking is € 7 per day in summer and € 10 per day in winter.
  • Tourist tax of € 2.50 per person/day will be added to the room rate.
  • Payment may be made in cash or by EC card.

Service & hotel information:

Our hotel rates are per person per day in Euro and include accommodation with 3/4 gourmet board, VAT and the following included Mooshof services:

  • Breakfast buffet every morning from 7:30 to 10:30 with sparkling wine, smoked salmon, freshly squeezed juices, and hot egg specialties
  • Tasty soups, delicious cakes, and small savory dishes from the afternoon buffet from 1:30 pm to 4:00 pm
  • Evening 5-course menu, one of which is a Gourmet Vital dish, salad buffet, cheese board, choice of dessert
  • Sunday candlelight dinner, information and welcome evening with welcome drink
  • Vitamin welcome upon arrival in your room
  • Early morning tea with fresh croissants in the spa bistro
  • Specialty buffets
  • Dance nights with live music
  • Zither and piano evenings
  • Fashion shows
  • Participation in the weekly activity and relaxation program
  • QiGong, yoga, water aerobics
  • Singing bowl meditation, autogenic training
 

Free use of Mooshof wellness world on 4800 m²:

  • Pool world with two indoor pools, hot tub, year-round heated outdoor pool
  • Sauna world with Finnish sauna, bio sauna, brine steam bath, laconium, foot spa, herbal steam bath, salt grotto, ice fountain
  • Relaxation in the room of silence with warm water beds, in the relaxation pavilion, or in the relaxation area with floating loungers and comfort loungers
  • Fitness room with state-of-the-art fitness equipment
  • Gymnastic and meditation rooms

Our packages include:

3, 4, 5, 7 or 14 nights incl. 3/4 gourmet board with breakfast and afternoon buffet and 5-course set menu or themed buffets in the evening *, participation in the weekly activity program. The use of bathing and sauna world with two swimming pools, heated outdoor pool and hot tub, fitness room with state-of-the-art exercise equipment, and much more.

*For booked package and weekly packages, meals not consumed will not be reimbursed.

For packages only one benefit may be taken advantage of.